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MAAP were commissioned with consultants Durrow Management to refurbish the Kidderminster General Hospital into a new Treatment Centre for elective day surgery, a wide range of complimentary diagnostic facilities and a 24hr Minor Injury Unit and Primary Care Centre. It provides a ‘walk in, walk out’ service that includes a one-stop clinic, primary care centre, local minor injury centre and a rehabilitation service.


The design aims to improve the patient experience. The completed work provides an easier to navigate, civic environment, and a more vibrant and attractive place to work and visit. The central atrium space is vital to both the social function but also fundamental to way finding in a vertically layered building. All inpatient beds are provided in single en-suite bedrooms a significant issue for improved patient recovery and reduced cross infection. Interior design and selection of signage and materials are determinedly non-NHS standard.


The Centre is the exemplar of NHS modernisation and is the second operational ambulatory care centre of its kind in the country. The renewed environment also facilitates the reinvention of staff culture which is pivotal to the success of this new model of patient centred healthcare facility. From the layout to the way staff interacts with the building users, the Centre marks a significant departure from traditional NHS ways of thinking and working.


“The model is based on the notion of wellness”

David Evans, General Manager.


“The centre is a remarkable new facility for the West Midlands. Conceived as part of an overall strategy for healthcare re-provision for the Worcestershire region, the centre is an exemplar of NHS modernisation and impressed judges by being the only second ambulatory care centre of its kind in the country.”

Judges Report - Highly Commended at Building Better Healthcare Awards 2004


Worcestershire, UK



Acute Health / Primary Care



Worcestershire Acute Hospital NHS Trust / Durrow Management



Lead Consultant, Architect, Health Planning, Interior Design Landscape Architect






Completed 2004



Building Better Healthcare Awards 2004, Highly Commended, Best Designed Hospital Project


Contact Us | © Medical Architecture Australasia Pacific Pty Limited 2017 | Nominated NSW Registered Architect: John Alexander Clarke 8903

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